Have questions about HC products, services, shipping, or delivery? Contact Customer Service at 800-225-7712 and they’ll respond during regular business hours. Our Customer Service Team is available from 8:00 AM – 5:00 PM, Monday through Friday EST.
The seasonality of the horticultural industry means delivery dates are essential in guaranteeing plants arrive to market on time. Our dedicated Customer Service Team works hand-in-hand with Sales to make sure orders are processed accurately and quickly to satisfy those tight growing schedules. If issues do arise, our Customer Service Team immediately works with production to find an immediate solution, so no time is lost.
HC’s operations are located in the communities you live and work. Our corporate offices and manufacturing facilities help provide for hundreds of families in neighborhoods across North America.
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Middlefield – 15150 Madison Road, Middlefield, OH 44062
Elyria – (shipping only) 1430 Lowell Street, Elyria, OH 44035
Warren – (shipping only) 541 Perkins Jones Rd, Warren, OH 44483
Sebring – 2006 Fortune Blvd., Sebring, FL 33870
Sparks – 550 Spice Island Drive, Sparks, NV 89431
Burlington – 1094 Northside Road, Burlington, ON L7M 1H4 Canada
Our Customer Service Team is available from 8:00 AM – 5:00 PM, Monday through Friday Eastern Standard Time.
At this time, there is no online tool which will enable you to track your individual order with The HC Companies. As long as you have an order number simply contact our Customer Service Team and they’ll be able to easily provide you with that information.
Contact our Customer Service Team. Please have your order number ready so they can find your order as quickly as possible to begin the claims process.
Address for US dollar payments:
Address for Canadian dollar payments:
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